Effective Date: August 13, 2026
Copeland Exteriors (“we,” “us,” or “our”) operates the website copelandexteriors.com. This Privacy Policy explains what information we collect through our website, how we use it, and the choices you have. By using our website, you agree to the practices described here.
Who We Are
Copeland Exteriors is a family-owned exterior and interior painting, staining, and lighting company based at 3700 River Bluff Rd, Prospect, KY 40059, serving Louisville, Kentucky and the surrounding area. You can reach us by phone at (502) 804-8608 or through the contact form on this website.
Information We Collect
We collect information in the following ways:
- Contact form submissions. When you request a quote or reach out through our website’s contact form, we collect the information you provide, which may include your name, email address, phone number, and any details you share about your project.
- Automatically collected information. Like most websites, our server and hosting provider may automatically log standard technical information such as your IP address, browser type, device type, and pages visited, for security and site performance purposes.
- Cookies. Our website may use basic cookies required for the site to function properly. We do not currently use advertising or third-party tracking cookies.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide estimates for our painting, staining, and lighting services
- Communicate with you about your project
- Maintain and improve our website
- Comply with legal obligations
We do not sell your personal information to third parties.
How We Share Your Information
We do not share your personal information with third parties except in the following limited circumstances:
- With service providers who help us operate our website and respond to inquiries (such as our web hosting provider or email service), who are only permitted to use your information to provide those services to us
- If required by law, subpoena, or other legal process
- To protect the rights, property, or safety of Copeland Exteriors, our customers, or others
Data Retention
We retain the information you submit through our contact form for as long as reasonably necessary to respond to your inquiry, provide our services, and maintain business records, unless a longer retention period is required by law.
Your Choices and Rights
You may contact us at any time to request that we correct, update, or delete the personal information you’ve submitted to us. To make a request, call us at (502) 804-8608 or reach out through our contact page.
Children’s Privacy
Our website is intended for general audiences and is not directed at children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The “Effective Date” at the top of this page will indicate when it was last revised.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Copeland Exteriors
3700 River Bluff Rd, Prospect, KY 40059
Phone: (502) 804-8608